Domande Frequenti

Frequently Asked Questions (FAQ)

1. How can I purchase a digital product? Purchasing is easy! Simply select the digital product you want, add it to your cart, and complete the payment. Once the payment is processed, you will receive a download link in your email.

2. When will I receive my digital product? Digital products are available for immediate download after payment. After completing your purchase, you will receive an email with the download link.

3. What should I do if I don’t receive the download link? If you don’t receive the download link within a few minutes of purchase:

  • Check your spam or junk folder in your email account.

  • Ensure that you entered the correct email address during checkout.

  • Contact us via our support form or by emailing [support email], and we will help resolve the issue.

4. Can I access my downloads again in the future? Yes, once you purchase a product, you can access your downloads through your account, if registered, or by using the link sent to your email. However, we recommend saving a copy of the file on your device for safekeeping.

5. Are digital products refundable? Due to the digital nature of the products, we cannot offer refunds once the download is completed. However, if you encounter technical issues or the file is corrupted, please contact us, and we will do our best to assist you.

6. In what format are the digital products provided? Our digital products are available in standard formats such as PDF, MP3, MP4, ZIP, or other files compatible with most devices. Each product specifies the exact format in its description.

7. Can I use the purchased products for commercial purposes? The usage license depends on the product purchased. Some products are for personal use only, while others include a commercial license. Please carefully read the terms of use specified in the product description.

8. Do you offer support if I have issues with a product? Absolutely! If you experience technical problems or have questions about using a product, our support team is here to help. Contact us via email or our support form, and we will respond as quickly as possible.

9. How can I contact customer support? You can reach us via:

  • Email: [support email]

  • Contact form available in the "Contact Us" section of the website.

10. Can I share the files I purchased with others? No, purchased digital products are intended for personal use only. Unauthorized sharing of files violates our terms of use and copyright laws.

11. What payment methods do you accept? We accept major payment methods, including credit cards, PayPal, and other secure payment systems. All transactions are encrypted to ensure maximum security.

12. Can I modify or cancel an order? Once the payment is completed, the order cannot be modified or canceled as the product becomes immediately available for download.

If you have further questions, don’t hesitate to contact us. We’re here to help!

 

 

📩 Email:tirocommerce@gmail.com
📞 Telefono:+393289435081